Chair
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Posts: 22
Date Registered: 25/11/2008
Water supply updates
Date: January 14, 2010 05:53AM
Dún Laoghaire-Rathdown County Council

WATER UPDATE

5:30pm - 12 January 2010

CURRENT UPDATE - As a result of record-breaking peaks in water usage in recent days, reservoirs in the Dún Laoghaire-Rathdown County Council area are at a critically low level. In order to recharge water storage and return to normal supply levels, Council Engineers are currently ‘throttling water supplies across the whole county. ‘Throttling’ means reducing the volume of water going into the network from the reservoir.

As a consequence most areas in the county will be experiencing reduced pressure and some premises may go without water for long periods of the day. The Council will try to maintain pressure during peak demand periods but may have to reduce pressure at other times. Localised temporary disruptions to supply may be experienced by consumers in all areas. While every effort will be made to maintain supplies at periods of peak demand this may not always be possible.
Water supply to the Dún Laoghaire Rathdown area has also been affected due to a large number of bursts. Crews are now working flat out to find and fix bursts to all affected water mains. However due to the high number of damaged mains, the repairs must be prioritised to fix the biggest and most disruptive bursts first.
"Restrictions will have to stay in place until regional water demand and the region's reservoirs return to normal levels" said Frank Austin, Director of Water & Waste Services. "In the meantime we are asking for the continued co-operation of the public in restricting their water usage as far as possible", he added.

ADVICE TO CUSTOMERS - Dún Laoghaire–Rathdown County Council are advising households and businesses across the County to remain on high alert in relation to water supply and to expect some level of interruption to their service over the coming days. Everything possible will be done to minimise the scale and duration of the disruption. Please continue to conserve supplies as far as possible. All homes will have 24 hour storage in their overhead tanks. Please do not store water in anticipation of any disruption as you will have adequate supply in your tank.

We wish to apologise to customers who may be experiencing delays in getting through by phone to our customer service staff in the Water Services section. We are asking members of the public to bear with us as our staff are dealing with an extremely high volume of calls and are responding to queries on disruption to water supplies throughout the day.

CONTACT US –
Ø Customer Queries / reports of water mains bursts within office hours may be directed to: 01 205 4800

Ø Customer queries outside of office hours may be directed to – 01 677 8844 or water@dlrcoco.ie

Ø Please continue to visit our website regularly, where updates on the worst affected areas and our best estimate of when supplies may be restored, are being posted as soon as they become available.

Chair
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Posts: 22
Date Registered: 25/11/2008
Latest updates
Date: January 14, 2010 05:55AM
17:25 - Wednesday, January 13th 2010


Water Restored: Kill Avenue, Abbey Road, Arnold Park, Oliver Plunkett Road, Ashgrove Estate. Water has now been restored to this area following the repair of a burst watermain.

Water Restored: Monkstown Avenue, Grove, Richmond Estate (all). Water has now been restored to this area following the repair of a burst watermain.

Water Restored: Silchester Park, Glenageary. Water has now been restored to this area following the repair of a burst watermain.

Sandyford Village/Enniskerry Road/Stepaside areas
Sandyford Village/Enniskerry Road/Stepaside areas will be on reduced water pressure. Areas affected include:

Sandyford Village, Belarmine, Hillcrest, Leopardstown Heights, Sandyford Hall, Cairnfort, Stepaside Park, St. Patricks Park, Kilgobbin Heights, Kilgobbin Road, and Stepaside Village.

Please continue to conserve water and check the Council's website for updates.

Kingston Area

Following a problem with the pumped supply, water is now being restored to the Kingston area, in particular the higher areas of Kingston. It may take some time for a full supply to be restored to all households.

Water Off
: Gowrie Park, Glenageary Road Upper. The water supply to this area has been turned off to facilitate the repair of a burst watermain. It is anticipated that the restoration of supply will have commenced by 18.00.

Water Off
: Dundela Park. The water supply to this area has been turned off to facilitate the repair of a burst watermain. It is anticipated that the restoration of supply will have commenced by 18.00.

Water Off : Blackrock. Following an unscheduled interruption in supply this afternoon water supplies are currently being restored on a temporary basis to the Blackrock area. Water supplies to the Blackrock area will be severely curtailed from 21:00 on 13/01/10 until mid-morning on 14/01/10.

Customer queries during office hours can be directed to 205 4800 or outside of office hours 677 8844

butler
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Posts: 10
Date Registered: 14/08/2009
Re: Water supply updates
Date: January 17, 2010 05:39AM
Its ridiculous that water is still being cut off throughout the county considering that all our water comes from wicklow and its currently flooding there.



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